black water damage

ZachRinardMay 8, 2026

When we had a home flood at 3 am, I called Tim and he brought his team right over.Within 2 Hours furniture was moved and the water was pumped out of the basement and windows. We are so glad we called Elite, they were great to work with and they really saved us and our home.Thanks Guys,

Brandi & Dalli Chisham
October 15, 2019

So far we have only done the mitigation part of the process but Tim and Chris and thier crew have been fantastic. They are prompt and very knowledgeable. From theoutside it did not look like there was any water damage but they could tell me just where it was wet and moldy. Sure enough, when that linoleum and base floor were pulled up, they were sopping wet and starting to mold. Tim kept me informed about the whole process every step of the way. They are the cleanest demolition crew that I have ever seen. They cover the carpet where they walk, vacuum up debris, square the drywall, and remove any possible protruding nail or screw making sure the area is safe for the children who still have to live in the home. They listened to my concerns and many questions and ideas and helped me feel at ease during this very stressful time. They put in a temporary sink to accommodate my large family during the drying time. This has been a good bad experience so far ;) and I expect restoration to be just as good.

Cherry Coy
January 14, 2021

Josh, Tim and the rest of the team have been fantastic to work with. When we had a leak in our basement that seeped into 3 different rooms, they worked with our insurance company to get us all fixed up. They're customer service has been outstanding and their communication with us has been a wonderful. I will be recommending them to my friends from now on.

A Scott
September 23, 2020

From the lady who answered the phone to the individuals who came to do the work, I was treated very professionally and walked through the process of getting my water damage repaired in my home as a newer home owner who has never filed a claim with home owners insurance. They made sure I understood every step and explained everything very well. Got out to assess my property within an hour of calling and started work right away. Great communication along each step. Worked directly with my insurance company for me too. Highly recommend them for your restoration needs! Thank you guys!

Karissa Martin
September 12, 2020

Josh and chase were very helpful when my home caught fire. They explained the whole process and what to expect as they repaired my home. Would highly recomend them and would use them again.

Robby Coonce
January 15, 2018

I couldn't have picked a better company. Power went out and I had left to town. Power came back on ....Toilet plugged and over flowed for 3 hours. When I got home and it was a disaster....as it was flooding our basement and bedroom....our king size matress became a swiming pool. 2 hours later Elite Mitigation crew was was starting the process of cleanup and they had at least 15 people carrying stuff out of basement. Chris, Dave, Tim, Josh and Treg helped us get out house back toegther and better than original. Highly recommend Elite Restoration!! They will fight for you!! Great sub contractors too!!

Faye Lewis
July 21, 2023

Bryan Ross, Melvin and the whole Elite team is amazing. We had a small water damage issue and they were able to come in and get things back together quickly. Bryan & Melvin made the experience easy and were a pleasure to work with. Thank you Elite!

lauralynn reichardt
February 13, 2025